[✓] last verified 2026-03-30·Reviewed by BankToBTC Team
Data from bank docs & AUSTRAC registers · How we verify · Report an error
BLOCKS payments to crypto exchanges since late 2024.
Crypto Compatibility Score: 0/100 (Poor)
Score Breakdown:
Last verified:
Macquarie Bank blocks all payments to cryptocurrency exchanges. You will see a BSB or account number does not exist error even when you enter correct details. Both bank transfers and card payments are blocked. There is no workaround through Macquarie itself: you need to use a different bank account for crypto deposits.
Can you buy Bitcoin in the app?
No, use an external exchange
Can you fund an exchange?
No, all crypto exchange payments blocked
Best funding method
Not available (switch banks)
Potential issue
All crypto transfers blocked; use NAB, Up Bank, or CBA instead
Macquarie blocks direct deposits to crypto exchanges. These AUSTRAC-registered platforms are recommended if you use a second bank to fund your account.
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Macquarie currently blocks deposits to crypto exchanges. You will need a workaround using a second bank account. See the steps below.
No. Macquarie Bank blocks all payments to cryptocurrency exchanges. If you try to send an Osko or bank transfer to an exchange, you will see an error saying the BSB or account number does not exist, even when the details are correct. This block applies to both personal and business accounts and covers virtually all Australian and international crypto exchanges. As of late 2025, Macquarie has not publicly announced any plans to lift the restriction. To buy Bitcoin, you will need to use a different bank.
Macquarie Bank blocks the BSB numbers and account details used by known cryptocurrency exchanges at the payment routing level. This means even if you enter the correct BSB and account number, Macquarie's system returns an error saying the account does not exist rather than processing the payment. It is a deliberate block, not a data entry error on your part. The same block applies whether you try via Osko/PayID, standard bank transfer, or card payment. The exchange's contact details are valid; it is Macquarie that is refusing the routing.
Yes. Macquarie's block covers both bank transfers and card payments to crypto exchanges. Card-based purchases of cryptocurrency through exchanges or crypto debit card top-ups will also fail. There is no workaround that allows you to fund a crypto exchange directly from a Macquarie account. You need to move funds to a different bank account first.
If you bank with Macquarie and want to buy Bitcoin, the most reliable options are: NAB (most crypto-friendly Big Four bank, no specific monthly crypto cap), Up Bank (digital bank, $10,000 AUD/month limit, very low friction), and Commonwealth Bank ($10,000 AUD/month limit, cards blocked but Osko works). Transfer funds from your Macquarie account to one of these banks first (regular bank-to-bank transfers are not blocked by Macquarie), then fund your exchange from the secondary account.
Macquarie Bank has not made a formal public announcement about blocking crypto exchange payments. The block has been confirmed through widespread customer reports and by exchanges like Digital Surge, which published a customer support article explaining the issue in December 2025. Macquarie has not published a timeline for lifting the restriction, and there is no official policy page on their website explaining which exchanges are blocked or why. If you contact Macquarie, they will typically confirm that transfers to crypto exchanges are not supported.
This page references 2 sources: Digital Surge Guide, AUSTRAC Exchange Register. Information was compiled from official sources and user reports.
Sources:
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Information can change without notice. Always verify current policies directly with your bank and exchange before making transactions.